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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bruce Manross 3

November 10, 2025

5  out of  5
rating by Bruce Manross 3
"They worked with me a saved me a lot of money and with buying a new house and everything they worked with me to figure out what I needed done and everything they are great to work with"
We responded:
"We appreciate your business and taking the time to work with us!"
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Sonja Bacha

November 8, 2025

5  out of  5
rating by Sonja Bacha
"Love having a local agent that you can deal with face to face. Jenn always goes the extra mile to help her customers. We had a claim that was going to be denied, Jenn made multiple calls and got it resolved for us! Would highly recommend her and her staff!"
We responded:
"Always happy to help when and where I can! "
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Wendy Moore

November 5, 2025

5  out of  5
rating by Wendy Moore
"This gal was exceptional with customer service and providing me what I needed saving me money. I had issues with the insurance company. I was trying to leave and she was more than helpful. Got me on board and again saved me quite a bit of money. She is the best."
We responded:
"Thank you for your wonderful review and so happy for your great experience. "
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jhd 14

November 3, 2025

5  out of  5
rating by jhd 14
"I worked with Alexis and got multiple quotes to see what was the best coverage and price for my needs. I was able to double my coverage for almost the same premium I was paying somewhere else! I also added a policy for another property and she was able to answer all the questions I had and hypothetical scenarios I could come up with to make sure I was covered for what I needed without ever making me feel silly or stupid for the questions I was asking."
We responded:
"We appreciate such a wonderful review. Thank you for selecting Jennifer McMillen State Farm!"
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Log vanHai

November 1, 2025

5  out of  5
rating by Log vanHai
"The best service in towns. Any time and anywhere they can help you."
We responded:
"Thank you so much for your review. Heather is a huge asset to this office. I am happy to hear she was able to help you after hours!"
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Sarah Heidler

October 13, 2025

5  out of  5
rating by Sarah Heidler
"State Farm in Bradford was very helpful! Alexis is who helped me get three vehicles and my home insured quite easily. 10/10!"
We responded:
"Thank you so much for the wonderful review. Alexis is a hug asset to this office!"
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joe boldt

October 1, 2025

5  out of  5
rating by joe boldt
"Alexis is an all star!"
We responded:
"Yes she is Joe! Thank you for the great review!"
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John Gonzalez

September 23, 2025

5  out of  5
rating by John Gonzalez
"10/10 would recommend Jen as your agent. We ran into a snag while dealing with our claim and one phone to her office and it was handled in less than 20 minutes! She knows what she’s doing!"
We responded:
"Thank you for the wonderful review. Just one of the many reasons you have a personal State Farm agent!"
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Arthur Penird

August 25, 2025

5  out of  5
rating by Arthur Penird
"My wife and I appreciated the thorough service from Jennifer and all the staff there. I have been a lifelong State Farm Insurance customer, this was the best interactions we have received. 5 stars!"
We responded:
"It was my pleasure. I look forward to working with you again in the future."
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Sharlene D

August 12, 2025

5  out of  5
rating by Sharlene D
"I moved my policies from another well known company to Jennifer at State Farm. I want an agent that is knowledgeable and responsive. Jenn took time to ask me questions to help me clarify what my goal(s) were, through out asking if I had questions to make sure I understood and we were on the same page. When I left Jenn's office I felt very comfortable and satisfied with the service and the product. I would highly recommend Jennifer McMillen as an extremely competent agent and State Farm should be proud of her representation of the company. Sharlene D"
We responded:
"I am truly honored having such a wonderful review from you Sharlene. Thank you so much for selecting me an my office for your insurance needs."
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Zachary Webster

May 28, 2025

5  out of  5
rating by Zachary Webster
"What an amazing person. She was right next to me while my house was still burning starting the process to get me back on my feet. How can you ask for better service than that?"
We responded:
"Thank you so much for the wonderful review. It was my pleasure being able to assist in such a horrible an emotional time. "
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Dennis James

March 28, 2025

5  out of  5
rating by Dennis James
"Excellent service, the way things should be. Thanks for being our agent"
We responded:
"Thank you for choosing my office! We appreciate your business and look forward to working with you in the future."
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Kortney Davis

January 25, 2025

5  out of  5
rating by Kortney Davis
"I can’t recommend Jenn highly enough! She goes above and beyond by reviewing our policies and helping us find ways to lower our rates without sacrificing coverage. Her dedication, knowledge, and genuine care for her clients make her truly one of a kind. After experiencing a house fire in 2023, Jenn reached out to us immediately and made sure we were okay and made sure we had what we needed. She handled the entire claims process with compassion, efficiency, and professionalism, ensuring we understood everything and received the support we needed during such a difficult time. If you’re looking for an agent who puts your needs first, look no further!"
We responded:
"Thank you so much for the kind words. We strive to do as best as we can for our State Farm family. "
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Tandy Kinner

September 28, 2024

5  out of  5
rating by Tandy Kinner
"Jennifer and her staff provided an assembly on safe driving at the Otto-Eldred JSHS that was the very best assembly I have been to in my 28 years as a teacher!! She and her staff go above and beyond for their customers and the communities they serve! Kudos to you guys! You made me very proud to say, " Those are my insurance girls!" Thank you guys for all you do!!"
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Tabatha Colts

September 27, 2024

5  out of  5
rating by Tabatha Colts
"I highly recommend Jenn and her office for your insurance needs. She goes above and beyond for her clients. I know I can call her day or night and if tragedy hit she would be there. Behind my house 7 houses caught on fire and she was there at 2am with the clients as they were loosing everything reassuring them. She will call out out of the blue to have you come in because she seen where she can save you more money. My family and me have been a clients of hers for years and we couldn’t be more satisfied."
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Krisofamerica

August 8, 2024

5  out of  5
rating by Krisofamerica
"they take care of their clients"
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Julie Becker

May 11, 2024

5  out of  5
rating by Julie Becker
"My husband and I have used State Farm for years and we just recently reviewed our policies saving us money with more coverage. The time spent was worth it and easily answered our many questions! Highly recommend"
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Michele Skaggs

April 26, 2024

5  out of  5
rating by Michele Skaggs
"Highly recommend! She is very knowledgeable and takes the time to explain everything to you and doesn’t make you feel like just a number in her book."
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Sharon Cobb

March 19, 2024

5  out of  5
rating by Sharon Cobb
"Jenn is the best!!!"
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Kevin McMurtrie

March 6, 2024

5  out of  5
rating by Kevin McMurtrie
"Excellent personalized service."
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Ginny Barrett

February 5, 2024

5  out of  5
rating by Ginny Barrett
"I've been with Jen approximately 20 years she's always helped me out whether it be from my mother or for myself and my husband she's personable she has great employees that really like to work with you couldn't ask for a better insurance agent"
We responded:
"Thank you, Ginny, for your loyal trust and confidence over all these years!"
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Chris Krott

September 13, 2023

5  out of  5
rating by Chris Krott
"We've been customers for years. Jenn set up a meeting to review all our policies and ended up saving us money. Thanks Jenn!"
We responded:
"You are so welcome and thank you for your years of loyalty.."
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J Loncki

September 12, 2023

5  out of  5
rating by J Loncki
"Jennifer is WONDERFUL! A true professional that cares about the people she serves."
We responded:
"I appreciate the amazing review! Thank you!"
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Nick Zimmerman

August 12, 2023

5  out of  5
rating by Nick Zimmerman
"Great staff highly recommend!"
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Courtney Stiable

July 17, 2023

5  out of  5
rating by Courtney Stiable
"This office is very friendly and knowledgeable!"
We responded:
"Thank you very much for your amazing review!"